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FREQUENTLY ASKED QUESTIONS

  • Expedited Shipping?
    For orders less than 70lbs, you may chose Expedited Shipping. We will inform you which express service is available to use at the time of shipping.
  • How Will My Grassfed Beef Be Shipped?
    Our cuts are individually vacuum-sealed in high quality, airtight cryovac packages to lock in freshness and ensure a long shelf life in your freezer. Ground beef and patties are vacuum-sealed in convenient, one pound packs. All are fully frozen and packed in an insulated box with dry ice for delivery direct to your door. It will be packed to stay nice and cold for many hours after it arrives. That said, you should plan to unpack it and put it away in your freezer or fridge as soon as possible. After package is confirmed as delivered by the carrier, what happens to it after is your responsibility. All of our meat is USDA inspected.
  • Where Do You Deliver?
    We ship to the Southeast area, Georgia, Alabama, Mississippi, Florida, Louisiana, North Carolina and South Carolina.
  • What Happens If I Don’t Like My Product?
    Let’s talk! Email us at Info@JohnHMoodyFarm.com
  • How Are Our Products Different From National Chains?
    All John H. Moody Farm meats come from our family farm in Soso, Mississippi. Most national chains will import their grass fed beef and organic meats internationally from Australia and other countries to cut costs, which is hurting American farmers' ability to get their products in the hands of American consumers.
  • What Is Your Refund Policy?
    All sales are final. Our customer’s satisfaction is very important to us, if there’s an issue with your order please contact us (info@JohnHMoodyfarm.com) and we’ll do everything we can to ensure you’re completely satisfied with your order.
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